About UPRIVA

UPRIVA provides advocacy infrastructure, consumer insight, review generation, content creation and trust-building solutions for brands and organisations.

UPRIVA also operates and supports a number of consumer communities and websites. Each of these communities may collect and manage personal information independently and maintains its own Privacy Policy. Where you engage directly with one of our community websites, the Privacy Policy published on that website will apply to your participation in that community.

This Privacy Policy applies only to the UPRIVA corporate website.

What Personal Information We Collect

We may collect personal information including:

• Name

• Email address

• Telephone number

• Company name

• Job title

• Business address

• Information you provide when contacting us

• Information relating to your enquiries or requests

• Information submitted through website forms

• Information provided when attending events, webinars or meetings

We may also collect technical information including:

• IP address

• Browser type

• Device information

• Operating system

• Website pages visited

• Referring websites

• Date and time of visits

How We Collect Personal Information

We collect personal information when you:

• Complete a contact form

• Contact us by email, phone or social media

• Request information about our services

• Subscribe to newsletters or updates

• Register for events or webinars

• Download resources or materials

• Engage with us as a client, supplier or partner

We may also collect information automatically through cookies and analytics technologies.

Why We Collect Personal Information

We collect and use personal information to:

• Respond to enquiries and requests

• Provide information about our services

• Deliver presentations, webinars and events

• Maintain and improve our website

• Understand website usage and performance

• Develop and improve our products and services

• Manage client and business relationships

• Send relevant business communications and updates

• Comply with legal and regulatory obligations

Marketing Communications

We may send communications relating to:

• Industry insights

• Research findings

• Events and webinars

• Company updates

• Products and services that may be relevant to your business

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, measure performance and understand visitor behaviour.

Cookies may collect information such as:

• Device type

• Browser information

• Pages viewed

• Time spent on pages

• Navigation paths through the website

We may use analytics platforms and website measurement tools to help us improve our website and understand audience engagement.

Most web browsers allow you to disable cookies through your browser settings if you prefer.

Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to:

• Technology and website service providers

• Marketing and communications platforms

• Professional advisers including lawyers, accountants and consultants

• Regulatory authorities where required by law

• Potential purchasers or successors in the event of a merger, acquisition or business restructure

Where personal information is shared with service providers, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy obligations.

Overseas Disclosure

Some of our technology providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure personal information is protected and handled in accordance with applicable privacy laws.

Security of Personal Information

We take reasonable technical, administrative and organisational measures to protect personal information against:

• Unauthorised access

• Misuse

• Loss

• Interference

• Modification

• Disclosure

While we strive to protect personal information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections where information is inaccurate, incomplete or out of date.

Requests can be made using the contact details below.

Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices, policies or content of external websites and encourage you to review their privacy policies before providing personal information.

Consumer Communities and Partner Sites

UPRIVA operates and supports a number of consumer communities, review platforms and content destinations.

Where you participate in one of these communities, submit reviews, complete surveys, participate in product trials or otherwise engage with a community website, the Privacy Policy published on that specific website will apply.

Users should refer to the Privacy Policy available on the relevant community website for information about how personal information is collected, used and managed within that community.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices.

Any updates will be published on this page and will take effect from the date of publication.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy-related enquiry, please contact:

UPRIVA
Email: info@upriva.com.au
Website: www.upriva.com.au

UPRIVA provides advocacy infrastructure that helps brands create visible, credible trust signals through authentic consumer experience, reviews, content and insight. We are committed to handling personal information with the same transparency and trust that underpin our business.